NORTHERN RAILWAY
VIGILANCE DEPARTMENT

Vision

1. Ensure integrity by being Progressive, Proactive and Innovative.
2. Continuously fight corruption by educating people in all spheres.

Methodology

1. Ensuring public co-operation to eradicate corruption.
2. To protect the honest.
3. To detect the dishonest and initiate departmental/punitive action.
4. To deter the fence sitters from wrong doing.

The department assists the organization in curbing corruption by way of carrying out regular checks and investigation into the complaints received from public or from its own employees.

Complaints o¬n corruption are investigated, after verifying the genuineness of the complainant. The category of complaints covers a wide variety involving specific corruption acts by public servants over Northern Railway like harassing public by means of unfair demands, showing favor to a particular party in award of contracts, purchase of items at higher rates, misappropriation of Government money by showing false or fabricated purchases, execution of substandard work, fake appointments and showing favor in departmental selections, promotions and causing any undue pecuniary advantage to any o¬ne, without any public interest. The identity of the complainant is kept secret and he is not exposed at any stage of the inquiry, investigation or trial.

Disciplinary action is recommended against staff found responsible for committing irregularities and systems improvements are suggested whenever flaws are detected in the work procedures/practices. Review and streamlining of procedures, which appear to give way to corruption or misconduct is also carried out by Vigilance.
Any corruption related complaint pertaining to Northern Railway may be addressed to:

The Chief Vigilance Officer,
Vigilance Department,
Northern Railway,
Headquarters Office,
Baroda House,
Kasturiba Gandhi Marg,
New Delhi-110001.

VIGILANCE HELPLINE NUMBERS : 9868175631, 9717638892 & 155210 (DOT)

For more information send your queries to sdgm@nr.railnet.gov.in

Following officials can be contacted for lodging Complaints

Smt. Chandralekha Mukherjee  SDGM/Chief Vigilance Officer,  Northern Railway, Baroda House, New Delhi  Tel.No-011-23387349, Rly-32599

Secretary, Central Vigilance Commission  Satarkata Bhawan, Block-A,  GPO Complex, INA, New Delhi-110023 Tel. No. 011-24651008

The Senior Deputy General Manager (SDGM), is the Chief Vigilance Officer (CVO) of Northern Railway, Heads of Vigilance Department of Northern Railway.

Name	Designation	MTNL Phone No. (Office)	Contact for complaints etc. related to corruption in areas
SMT. CHANDRALEKHA MUKHERJEE	Senior Deputy General Manager	011-23387349	Head of Vigilance Department of Northern Railway
Sh. MANISH TIWARI	Chief Vigilance Officer/ Traffic	011-23387601	TTE, Conductor, Reservation, Unreserved Tickets, Goods booking, Parcel, Rake allotment, Stations, Earning / Commercial tenders, Claims, Refunds & Railway Protection Force Personnel.
SMT. ABHISHEK SWAMI	Dy. CVO/Accounts	011-23782452	Accounts- Delay in Payments, Personnel-Selections, Seniority, Pension, HBA
Sh. RAHUL SRIVASTAVA	Dy. CVO/Engineering	011-23386684	Tenders, Contracts & Execution of Works related to Track, Buildings, Bridges in Divisions and Construction, Scrap accountal & delivery.
SMT. SUREKHA SAHU	Dy. CVO/Electrical	011-23389980	Tenders, Contracts & Execution of Works related to Electrical, Electric Loco Sheds, Electrical Workshops
Sh. VINOD KUMAR	Dy. CVO/Mechanical	011-23389162	Tenders, Contracts & Execution of Works related to Workshops, Diesel sheds, Coaching depots and Medical department.  Supply of medicines and surgical items in Hospitals. Medical fit-unfit certificates.
Sh. R.K. SRIVASTAVA	Dy. CVO/Stores	011-23388662	Tenders and Contracts for stores, Supplies in Stores depots and other consignees in the divisions, workshops and Loco sheds, Scrap-formation of lot, Auction in depots and scrap delivery.
Sh. HARSH DEEP SRIVASTAVA	DY. CVO/S&T	011-23389980	Tenders, Contracts & Execution of Works related to S&T  Signaling & telecom items, Signaling Workshops
VACANT	SVO/Traffic	011-23389862	TTE, Conductor, Reservation, Unreserved Tickets, Goods booking, Parcel, Rake allotment, Stations, Earning / Commercial tenders, Claims, Refunds & Railway Protection Force Personnel.
Sh. G.C. LAWANIA	AVO/Engineering	011-23386684	Tenders, Contracts & Execution of Works related to Track, Buildings, Bridges in Divisions and Construction, Scrap accountal, delivery.

The details of telephone numbers of Vigilance Officers are also provided in Northern Railway Time Table.
Complaints may also be sent to these officers through fax.

Our Fax No is 011-23382073

You may also use our mobile help line for Complaints related to corruption.

Mobile help line number: 155210, 9717638892 and 9868175631